Operations Support

Position: Operations Support

Work location: Tokyo, Japan

Reporting to: Regional Operation Support Center Manager

 

Overview:

As an Operations Support, you will be responsible to support and assist a wide range of operations with a special focus on Account Management, Customer Service, Client Satisfaction, Projects Documentation, and Services Delivery. As part of the team, you will also be expected to assist with the office management. Service delivery and to support Operations Center across APAC region.

 

Main responsibilities:

• Follow up and coordinate service tickets and troubleshooting for clients.

• Support the project team, including producing weekly reports, drawings, project coordination, project documents, logistics, and help deliver better project quality.

• Support Account Managers to prepare quotations, generate reports, follow up on invoices, payment collection, and documentation management.

• Support the office management and administration.

• Support purchasing and logistic related scope including vendor & PO creation, item delivery tracking, inventory management, etc..

• Providing management assistance to the executive team.

• Proactively help solve problems and build the business.

• Working with other team members to increase value.

Requirements:

• Possess minimal a Diploma or Bachelor Degree in Administration, or any business and commerce field.

• Great coordination, organization, and paperwork management skills.

• Strong communication skills and able to work closely with different team members. 

• Proactive problem solver.

• Quick learner

• Detail oriented.

• Result oriented.

• Proficiency both written & oral in English. Other languages is an advantage.

• Basic knowledge with AutoCAD, Bluebeam, and BIM 3D drawing is an added advantage [not mandatory]

Send your resume to hr@bluoceansecurity.com.

Here at BluOcean Security, you will be working with the best people in the industry. Our team consist of experts passionate about delivering unparalleled security solutions to our distinguished clientele We believe in excellence, dedication, and innovation. You will have a chance to participate in the growth of premium, security service provider in Asia Pacific. We are serious and proud of what we do and hope to attract like-minded professional. As part of our organizational growth, we are looking for individuals who share our vision and values.