Location: Singapore (On-site Client's office)
Reporting to: Client’s CAID Workplace Security Team Lead
General Description
As a Security Technical Engineer, you will support the security system of the sites. This includes providing response and managing security incidents and maintain the security system. You will also be responsible to provide security advice to related stakeholders.
This Security Technical Engineer will be stationed onsite and report directly to the client.
You will ensure the customer have the best possible experience and have the highest quality of services.
The Roles and Responsibilities include:
Support first and second level response and investigation to security alerts – e.g., door opened too long.
Support first and second response to system alerts for the security systems – e.g., system downtime, access download issues.
Support the ongoing maintenance and administration of the security system for both hardware and software – e.g., participate in UAT testing, production rollout of system patches, coordination with Security System Vendor, Technology teams on network, server patching, maintenance and systems health checks activities, etc.
Assist in providing regular security issues reporting and tracking to resolution – e.g., staff access issue.
Back-up to existing Security Admin Staff – to perform access card issuance (including card printing), temporary card issuance, troubleshooting staff access issues and managing the Key Press systems, etc.
Ad-Hoc Standby - to assist on Level 1 and Level 2 responses.
Support and assist routine maintenance service and power shutdown service.
Other security system maintenance and support related scope assigned by client.
Requirements:
At a minimum, a Diploma and/ or bachelor’s degree in relevant fields: Security, Electronic, Computer, or Automatization;
Proven experience with security project implementation and security system maintenance.
Certification of AMAG and AVIGILON is highly preferred.
Min. 4-5 years of experience in Security Technical support and site operations management.
Excellent communication, presentation, and coordination skills.
Strong client service oriented.
Basic IT knowledge in hardware, network and database.
Proficient in English (both Written and Read). Ability to communicate in other languages is an added advantage.
Send your resume to hr@bluoceansecurity.com.
Here at BluOcean Security, you will be working with the best people in the industry. You will have a chance to participate in the growth of the Best Security Service provider in Asia. We are serious and proud of what we do and hope to attract like-minded professionals. If you enjoy interesting challenges, want to be taken seriously and are tired of just being a small part in a larger organization? Reach out to us, we would love to meet you!